Frequently Asked Questions

We offer comprehensive IT services including:

• Website Development (corporate websites, e-commerce, blogs)
• Mobile App Development (iOS, Android, cross-platform)
• Web Application Development (custom web apps, portals)
• Desktop Application Development (Windows, Mac, Linux)
• AI Agent Development (chatbots, AI solutions)
• WordPress Development (themes, plugins, customization)

We are located in Chennai, India at #19, Hanumar Koil Street, West Mambalam, Chennai City, India - 600033. We serve clients locally in Chennai and globally through our remote services.

Hendoi Technologies has been providing IT services for over 5 years. We have successfully completed 50+ projects and have built a strong reputation for delivering quality solutions on time.

Yes, we work with clients worldwide. We have experience working across different time zones and use modern communication tools to ensure seamless collaboration with international clients.

Website development time varies based on complexity:

• Basic Website (5-10 pages): 2-3 weeks
• Professional Website (10-20 pages): 4-6 weeks
• E-commerce Website: 6-8 weeks
• Custom Web Application: 8-12 weeks

Timeline depends on project requirements, complexity, and client feedback cycles.

We use modern, industry-standard technologies:

• Web Development: HTML5, CSS3, JavaScript, PHP, Laravel, React, Vue.js
• Mobile Development: React Native, Flutter, Swift, Kotlin
• Database: MySQL, PostgreSQL, MongoDB
• AI/ML: Python, TensorFlow, OpenAI, LangChain
• Cloud: AWS, Google Cloud, Azure

Yes, we develop mobile apps for both iOS and Android platforms. We offer:

• Native app development (Swift for iOS, Kotlin for Android)
• Cross-platform development (React Native, Flutter)
• Hybrid app development (Ionic, Cordova)

We recommend the best approach based on your project requirements, budget, and timeline.

Absolutely! We specialize in AI integration and can help you:

• Add chatbots to your website or app
• Implement AI-powered search and recommendations
• Integrate machine learning models
• Develop custom AI agents for specific tasks
• Connect with OpenAI, Claude, or other AI services

We offer flexible pricing models:

• Fixed Price: For well-defined projects with clear scope
• Hourly Rate: For ongoing maintenance or consultations
• Milestone-based: Payment tied to project milestones
• Retainer: Monthly retainer for ongoing support

We provide detailed quotes after understanding your requirements.

Our website packages typically include:

• Custom design and development
• Responsive design (mobile-friendly)
• SEO optimization
• Content management system
• Contact forms and basic functionality
• 1 year domain and hosting
• Free support period (varies by package)
• Training on content management

Yes, we offer flexible payment options:

• 50% advance, 50% on completion (standard)
• Milestone-based payments for larger projects
• Monthly payment plans for ongoing projects
• EMI options for high-value projects

Payment terms are discussed and agreed upon before project commencement.

No, we believe in transparent pricing. All costs are clearly mentioned in our quotes including:

• Development costs
• Third-party service costs (if applicable)
• Domain and hosting costs
• Any additional features or changes

We discuss all potential costs upfront to avoid surprises.

Yes, we provide comprehensive post-launch support:

• Free support period (3-12 months depending on package)
• Bug fixes and minor updates
• Security updates
• Performance monitoring
• Technical assistance
• Content updates (within scope)

Extended support and maintenance packages are also available.

Our support response times are:

• Critical issues: Within 2-4 hours
• High priority: Within 24 hours
• Medium priority: Within 48 hours
• Low priority: Within 72 hours

We're available via email, phone, and WhatsApp during business hours.

Our business hours are:

• Monday - Friday: 9:00 AM - 6:00 PM IST
• Saturday: 9:00 AM - 2:00 PM IST
• Sunday: Closed

For urgent issues, we provide emergency support outside business hours.

Yes, we provide comprehensive training including:

• Live training sessions via video call
• Written documentation and user guides
• Video tutorials for common tasks
• Ongoing support during the learning phase

We ensure you're comfortable managing your website or application independently.

Absolutely! All our websites are:

• 100% mobile responsive
• Optimized for all screen sizes
• Touch-friendly navigation
• Fast loading on mobile devices
• Google Mobile-Friendly certified

We follow mobile-first design principles to ensure excellent user experience across all devices.

Yes, we include basic SEO optimization with all websites:

• SEO-friendly URL structure
• Meta titles and descriptions
• Header tag optimization
• Image alt tags
• Site speed optimization
• Google Analytics setup
• XML sitemap generation

Advanced SEO services are available as additional packages.

Yes! We build websites with user-friendly content management systems (CMS) that allow you to:

• Add/edit/delete pages and content
• Upload images and documents
• Manage blog posts and news
• Update contact information
• Modify menus and navigation

We provide training and documentation to help you manage your content easily.

We recommend reliable hosting solutions based on your needs:

• Shared Hosting: For small websites and blogs
• VPS Hosting: For medium traffic websites
• Dedicated Hosting: For high-traffic websites
• Cloud Hosting: For scalable applications (AWS, Google Cloud)

We can help set up and manage your hosting, or work with your preferred hosting provider.

Yes, security is a priority in all our projects:

• SSL certificate installation
• Regular security updates
• Secure coding practices
• Data encryption
• Backup solutions
• Firewall configuration
• Malware scanning and protection

Yes, we have extensive experience integrating various third-party services:

• Payment gateways (Razorpay, PayPal, Stripe)
• Social media APIs
• Email marketing services (Mailchimp, SendGrid)
• CRM systems
• Google services (Maps, Analytics, AdWords)
• AI services (OpenAI, ChatGPT)
• Custom API development